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Select an order to get help with items, shipping, return or refund problems, etc.
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What is the delivery time for an item? How long will it take to arrive?
Orders will be shipped as soon as possible. On the item page, you can find the delivery date, along with information about the percentage of orders delivered within that time frame, so you can plan accordingly.
Once you place your order, you will be able to see the delivery time in "Your orders" of the Temu app or Temu.com.
The delivery time refers to the expected arrival of your order, taking into account the time needed for both processing and transit.
You can check the shipping time for your country at our Shipping Info page.
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