
Hi, how can we help you?
Select an order to get help with items, shipping, return or refund problems, etc.
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All help topics
- Order issues
- Shipping & delivery
- Return & refund
- Product & stock
- Managing my account
- Payment & promos
- Your security
- Policies & others

All help topics
What is the status of my return or exchange?
You can track your return status by going to your Temu account from the Temu app or Temu.com. Go to 'Your orders' >'Returns'. From there, you will be able to track the status of your return, when we receive your package, and when your refund has been issued.
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