Temu | Ipholisi yokubuyis nokubuyisela emuva imali

Ungenza imbuyiselo ngokulandela lezi zinyathelo:

I. Sicela uye ku-akhawunti yakho ye-Temu ku-Temu.com noma kuhlelo lokusebenza ukuze ucele ukubuyiselwa imali. Uma ungenayo i-akhawunti ye-Temu, sicela uchofoze ku-"Londoloza i-oda lakho" ku-imeyili yakho ye-oda ye-Temu ukuze wenze imbuyiselo.

II. Thola i-oda elifanele kokuthi "Ama-oda Akho" bese uchofoza inkinobho ethi "Buyisela/Buyisela".

III. Khetha into (izi)nto ongathanda ukuyibuyisela kanye nesizathu sokubuyisela. Kuye ngesizathu osikhethile, kungase kudingeke ukuthi unikeze ulwazi olwengeziwe oluhlobene ne-oda. Ngemva kokunikeza ulwazi oludingekayo, chofoza inkinobho ethi "Isinyathelo Esilandelayo" ukuze uqhubeke.

IV. Uma singekho isidingo sokubuyisela into yakho, isinyathelo sakho sokugcina siwukukhetha indlela yakho yokubuyisela imali. Ungase ukhethe ukuthola imbuyiselo yakho njengebhalansi yesikweletu se-Temu noma ubuyiselwe ngendlela yakho yokukhokha yasekuqaleni. Khetha bese uchofoza "Thumela".

V. Uma udinga ukubuyisela into/izinto zakho, uzoba nenketho yokukhetha izindlela zakho zokubuyisela nokubuyisela imali. Uma ukhetha ukuthi iphakethe lithathwe, sicela ulungise izinto ezibuyiswayo futhi uzipakishe ngokucophelela, bese ulinda i-courier ukuthi ithathe iphakheji. BUFFALO izinto zokuthutha zizoyilanda emnyango wakho.

VI. Ungahlola isimo sembuyiselo yento yakho ekhasini lemininingwane ye-oda lakho noma ngezaziso ze-SMS/I-imeyili/Push zikaTemu.

Sincoma ukuthi uzame ukuthumela izinto zakho ozibuyiselayo ndawonye ukuze ugweme ukukhokha imali eyengeziwe. Lokhu kuzophinda kunciphise umthelela wemvelo wezimbuyiselo eziningi.

Ukubuyiselwa kwemali kwesibili nokulandelayo kusuka ku-oda elifanayo, ilebula lokubuyisela esikunikeza lona futhi ukhokhe R80 imali yokuthumela, ezodonswa ekubuyiselweni kwakho.

Izinto Ezingenakubuyiselwa Emuva:

Uma into ifaneleka ukubuyiselwa emuva nokubuyiselwa imali, ungayibuyisela phakathi nesikhathi sokubuyisela. Kufanele uthumele iphakheji yakho ebuyiselwa emuva phakathi nezinsuku ezingu-14 ufake isicelo sokuyibuyisa. Awukwazi ukubuyisela emuva izinto uma sekudlule isikhathi sokubuyisela.

I. Ungase uthole imbuyiselo ethuthukisiwe, lapho sizokubuyisela khona imali yakho ngemva kokuba usulethe iphakheji yakho oyibuyisela emuva. Uma izinto zingabuyiselwanga emuva noma izinto ezibuyisiwe zingaphumeleli lapho kuhlolwa ikhwalithi yazo, singase sikhokhise i-akhawunti yakho yokukhokha. Imbuyiselo ethuthukisiwe izonikezwa ngokusekelwe emlandweni wakho wokuthenga nangokunquma kwethu kuphela.

II. Ukuze ubuyiselwe imali yezinto ezibuyiselwe emuva, sizokwenza inqubo yokubuyiswa kwemali ngemva kokuba izinto ezibuyisiwe sezitholiwe futhi zaphumelela lapho kuhlolwa ikhwalithi yazo.

III. Sicela wazi ukuthi uma into ebuyisiwe isetshenzisiwe, ilimele, izingxenye/izinsiza ezilahlekile, noma yonakaliswa ngenxa yokupakishwa okungafanele ngesikhathi sokuthunyelwa kokubuyisela, ukubuyiselwa kwemali kuzoncishiswa ukuze kunxeshezelwe inani elilahlekile lento.

IV. Ukubuyiselwa kwemali yezinto ezingekho: Thola i-oda elihambisanayo esikhungweni sosekelo, bese ukhetha "into/izingxenye ezingekho" ukuze ufake isicelo sokubuyiselwa imali, noma uxhumane nesevisi yekhasimende/nomdayisi ukuze uthole usizo.

V. Ukubuyiselwa kwemali yephakheji ebonisa njengediliviwe kodwa ingatholwanga: Thola i-oda elihambisanayo esikhungweni sosekelo, bese ukhetha "iphakheji ibonisa njenge diliviwe kodwa ingatholwanga" ukuze ufake isicelo sokubuyiselwa imali, noma uxhumane nesevisi yekhasimende/nomthengisi ukuze uthole usizo.

VI. Ngokuya ngesikhungo sakho sezezimali, ukubuyiselwa kwemali kungathatha izinsuku zebhizinisi ezi-5-14 (kufika ezinsukwini ezi-30) ukuthi kufakwe ku-akhawunti yakho yokukhokha yokuqala. Izindleko zokuqala zokuthumela nentela yokungenisa impahla azibuyi uma ukubuyisela kungenxa yokungabi nephutha kweTemu. Izindleko zomshwalense, uma zikhona, nazo azibuyi. Uphawu lwezindleko zokudilivwa, uma lukhona, alubuyi uma izinto zidilivwe ngempumelelo.

VII. Ungakhetha ukwamukela amakhredithi we-Temu esikhundleni sokubuyiselwa imali kundlelela yokukhokha yasekuqaleni.

Ukuze uthole ulwazi olwengeziwe mayelana nekhredithi ye-Temu, sicela uvakashele: Mayelana nebhalansi yekhredithi.

Uma imbuyiselo isicutshunguliwe, isikhungo sakho sezezimali sizodinga isikhathi esengeziwe ukuba ivele ku-akhawunti yakho. Bheka ithebula elilandelayo ngemininingwane eyengeziwe.

I. Ikheli elinamathiselwe kuphakheji yakho AKULONA ikheli lokubuyisela okufanele ulisebenzise. Uma uthumela iphakheji yokubuyisela kunoma yiliphi elinye ikheli, isikhathi sokucubungula sembuyiselo yakho singase sibambezeleke. Kufanele uthumele iphakheji yokubuyisela ekhelini eliwilebuli lokubuyisela elinikezwe ngokuthenga kwakho.

II. Sicela uqiniseke ukuthi AWUZIFAKI ngephutha noma yiziphi izinto ephakhejini lakho olibuyiselayo ongafisi ukuzibuyisela. Uma ufake ngephutha into engalungile, sicela uxhumane Nensizakalo Yamakhasimende. Ngeke sithembise ukuthi izinto ezingalungile zizotholwa futhi zibuyiswe futhi asigcini noma sinikeze ukubuyiselwa kwemali noma isinxephezelo salezo zinto.

III. Ngokwemithetho esebenzayo, ikhasimende linamalungelo esiqinisekiso ngokomthetho asebenza isikhathi esithile kusukela ekulethweni komkhiqizo ukuze lithole ukusetshenziswa kwesiqinisekiso sokuvumelana okusemthethweni uma kwenzeka kuba namaphutha noma amaphutha afihlekile emikhiqizweni elethiwe. Esimweni sezimpahla esezisetshenzisiwe inkathi yesiqinisekiso ingaba mfushane. Sicela uthinte Abosizo Lwamakhasimende uma sekudlule isikhathi sokubuyisela emuva kodwa uhlangabezana nesimo esinjalo.