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Request an itemIf you haven't received any tracking updates on your order since it shipped, it's most likely because your order was sent from overseas warehouses. Tracking won't update until your package arrives in Canada and is picked up by local logistics service providers to deliver to your doorstep. The local logistics service providers will scan your package (only during business days) to update your tracking info.
You can track your order by going to the "Your orders" page of Temu.com or the Temu app. From there you will be able to find your order and click "Track" to view the latest tracking info.
We know you're excited to get your order through and so are we! If your order arrives late, as a gesture of courtesy, we offer you a CA$5 credit (standard shipping) or a CA$26 credit (express shipping) to your account as a small sign of appreciation for your patience.