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How can I take part in the promotion?
Thank you for your interest in our promotions. You can search for the name of the promotion in the search box on the Temu homepage to enter the promotion page and take part. Some promotions are still in the testing phase, and access is gradually being rolled out. We can't wait for them to get started. We appreciate your support and understanding. We will provide you with more exciting information as soon as possible.If you have any questions, please contact us.
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