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How to redeem a coupon code
When you place an order, our system will automatically apply the optimal coupon that helps you maximize your savings. You are allowed to use one coupon per order. Please ensure that your unused coupons are in your account for use by going to your Temu account page from the Temu app or Temu.com. Select "Coupons & offers" from the menu to view your unused, used, and expired coupons. If you have a new coupon code that you would like to add to your account, enter it into the entry field on the "Unused" tab and click "Apply." Some coupons can only be used in Temu App, please try again using Temu app if your coupon code can't be applied in Temu.com .
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